respectful, accessible, and high-quality care. Our strategic plan helps guide
how we improve services based on patient, staff, and community feedback.
Staff Training & Quality Care
- All staff receive ongoing training and continuing education (CEUs) through the Relias Training system.
- Training focuses on clinical skills, safety, ethics, documentation, and patient-centered care.
- Counselor time management and charting quality are monitored through chart audits and quality reviews to ensure timely and accurate care.
Cultural Competency & Respect
- Staff receive cultural competency and diversity training upon hire and annually.
- Patient, staff, and stakeholder surveys show satisfactory results.
- We continue efforts to hire staff who reflect the culture and diversity of the people we serve.
Accessibility & Accommodations
- Most accessibility goals have been achieved based on patient surveys and accommodation requests.
- Accessibility requests are reviewed and addressed as needed.
- Ongoing improvements continue to ensure services are inclusive and accessible to all.
Technology & Safety
- Annual technology and IT reviews are conducted with an external consultant.
- One-third of computers and software systems were upgraded.
- No security issues were identified.
- We continue evaluating our electronic health record system to ensure it supports quality care.
Organizational Stability
Quarterly financial reviews show organizational stability and growth,
supporting continued service delivery and program improvements.
Your Voice Matters
Your feedback helps shape our goals. We regularly review:
- Patient Satisfaction Surveys
- Accessibility requests
- Staff and stakeholder input
If you have ideas or concerns, please let staff know or complete a survey.
Together, we improve care.
Mission Statement of Hill Alcohol and Drug Treatment
comprehensive care that empowers individuals to overcome addiction and achieve
lasting recovery.Through evidence-based practices and a harm reduction approach, while fostering
a supportive environment, we aim to empower our patients to make informed choices,
reduce the negative consequences of their substance use, and improve their overall
well-being.Our approach addresses the physical, emotional, and psychological aspects of
addiction, integrating evidence-based practices and personalized treatment plans
tailored to each individual’s needs.We prioritize education and empowerment by offering resources and ongoing support
to help patients make informed decisions and take control of their lives.
We are committed to creating a supportive and non-judgmental environment where
every individual can embark on their recovery journey at their own pace.
We recognize the vital role of families in the recovery process and provide
comprehensive support and education to help heal relationships and develop
effective coping skills.
By fostering understanding, compassion, and connection, we strive to inspire hope,
promote healing, and guide individuals toward a life of recovery, fulfillment,
and purpose.
Program Philosophy
that every individual struggling with addiction deserves personalized, compassionate
care that respects their unique journey toward recovery.We approach each individual with empathy, understanding that substance use
disorders are often intertwined with underlying issues such as trauma, mental health
conditions, and socioeconomic factors.We prioritize the autonomy of our patients by empowering them to set their own goals
and make informed decisions about their treatment journey. Our approach is
collaborative, with patients actively participating in the development of personalized
treatment plans tailored to their needs and preferences.Our team is committed to providing non-judgmental support and guidance throughout
the recovery process.
We recognize that early intervention is critical, particularly during detoxification
and withdrawal management. Individuals served are provided with services designed
to motivate continued treatment beyond this initial phase.
Engaging individuals in the treatment process as early as possible, when they may be
most open to counseling, helps lay the foundation for lasting recovery. As they
undergo physical withdrawal, patients also participate in counseling that reinforces
the importance of sustained treatment and long-term support.
Our philosophy prioritizes a comprehensive approach that addresses the physical,
emotional, social, and spiritual dimensions of health and well-being.
Our evidence-based practices integrate harm reduction strategies for individuals
seeking to minimize the negative consequences of substance use.
We recognize the importance of family involvement and offer comprehensive support
and education to help families navigate the challenges of addiction and rebuild
healthy relationships.
Through education, empowerment, and community integration, our program strives to
create a supportive environment where individuals can heal, grow, and thrive on
their path to recovery.
At Hill Alcohol and Drug Treatment, we are committed to promoting recovery,
resilience, and hope. By embracing harm reduction principles and fostering a culture
of compassion, understanding, and empowerment, we strive to make a meaningful
difference in the lives of those affected by substance use disorders.